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11 Sustainable Practices for Small and Medium Hotels

Going Green on a Budget: 11 Sustainable Practices for Small and Medium Hotels

Going Green on a Budget: 11 Sustainable Practices for Small and Medium Hotels

The need to address environmental concerns and hotel sustainability practices has become an important issue for travelers, hoteliers, and managers around the world. Apart from this, independently a hotel does not have a significant negative impact on the environment. However, together, as an industry, they consume a large number of resources. Hotels and other accommodation providers account for 2% of the 5% global CO2 emissions from the tourism sector. It is estimated that 75% of the hotel’s environmental impact is directly related to excessive resource consumption and unnecessary operating costs.

Sustainability is not just about CO2 emissions alone. Sustainability means meeting our own needs without compromising the ability of future generations to meet their own needs. Apart from natural resources, we also need social and economic resources.

This article covers small tips to start your hotel’s sustainability initiatives. These tips will not break your bank.

Train the Team

Support and contribution from your team is the most important element for the success of your sustainability initiatives. Call your entire hotel staff for townhall and announce that you are starting to adopt hotel sustainability practices and hence require their full support in this regard.

Train your team on the basics of hotel sustainability practices:

Recruit Local

Ask your recruiter or HR manager to always give priority to employees who are near to your hotel and can travel to work daily. Generally, what hotels do is recruit employees irrespective of their hometown and then provide them with accommodation and food facilities. By recruiting locally, you are adding the following benefits:

Procure Local

Ask your procurement team to give priority to local vendors even if their prices are slightly higher. Considering fruits, vegetables, and meat, local produce can be of great quality and have lesser chemicals. Again, here you are not only supporting the local community but also cutting the carbon emission in your supply chain.

To go further an extra step, you could train local households to grow fresh fruits and vegetables in their backyard and supply it to you. You can also consider other products for this.

Train your Suppliers

Call all your suppliers and let them know that you are initiating hotel sustainability practices and expect them to support them in your movement. This is what you need to ask them to do:

Discussion with your suppliers can generate inputs and ideas to reduce environmental impacts.

Stop offering water in disposable plastic bottles

Most hotels place one or two bottles of water for the guests in the rooms. These are most often plastic bottles. These could be easily switched to glass bottles with a very minimum investment. Along with this, every floor can have a water filter publicly accessible to guests. This way, the guest can easily refill their bottles without bothering your staff.

Read more:

Hyatt Regency Delhi introduces In-House Water Bottling Plant

Jumeirah Beach Hotel phases out plastic bottle use, creates onsite bottling plant

Reuse Bed and Bath Linens Program

This is a program adopted by most chain hotels. 

Download this PDF to help you more on implementation.

Towel-and-linen-Reuse-programmes

Guest Toiletries on Request

Offering lots of toiletries to your guests no more impresses them. Also do not get into the thinking that guests become happy when they find more freebies. No! They came to your hotel to stay, relax or experience your hospitality. Not for the toiletries.

Offer basic toiletries and make other toiletries be available on request. Place a tent card in the bathroom saying that you’d be more than happy to provide them with any toiletry they may require.

Switch to Dispensers

Stop using plastic bottled shampoos and lotions. Instead, place dispensers in your shower area that dispenses shampoo and conditioner. This not only reduces plastic waste, but it also reduces wastage of liquids, transportation costs, and the overall cost of guest toiletries.

Tent Cards and Signs for Guests

You could make the following tent cards or small signages to train the guests to reduce, reuse and recycle:

  1. Save Power – to ensure that lights, TV and air conditioners are off while they leave their room.
  2. Reuse Towels – place a nicely designed signage in the bathroom asking the guests to reuse towels.
  3. Reuse Bed Lines – most hotels now change the bed linens once in three days or two days during a guest’s stay. Place a tent card saying that you change the bed linens only once in two/three days during their stay. If they’d like it changed, place this tent card on the bed.
  4. Amenities on Request – place a tent card in the bathroom advising the guest to call the housekeeping department if they need any toiletries or amenities.

Train your Guests

There are many opportunities to reduce environmental impact while a guest is staying at your resort, but these things are not within your control. However, certain things can be explained to your guests at the time of checking, and you can be rest assured your guests will follow the same. These things should be explained to the guest in a manner that the guest also takes pride in making their stay sustainable. 

Along with the signs. you can tell the guests to practice during the check-in process:

Sort the Waste

There are complex and simple ways to sort waste. Complex processes can be adopted by larger hotels. Small and medium hotels can adopt waste sorting as simple as Wet, Dry, and Recyclable.

If your waste is not sorted properly, it could end up in landfills which is one of the most difficult situations the governments are trying to solve.

Here is an article on Hotel Waste Measurement Methodology by Sustainable Hospitality Alliance. These practices are adopted by large hotels, but this could give you more insights and identify practices that can be adopted in your hotel depending upon your size and operations.

Properly and nicely advertise your hotel sustainability practices within your premises where your employees and guests can see and appreciate it. Today, guests tend to feel connected to hotels that practice sustainability.

There are more ways you can start your sustainability initiatives. Some require considerable investment, some might increase your costs and some initiatives like the above are inexpensive and could be a starting point to bigger initiatives.

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